A (soon to be axed) tipster tells us AOL is canning its entire domestic tech support team, to be replaced by outsourced staff. I hope you don't have any future problems with your... AOL thing.
Our source says "over 50" people will be terminated in total, effective at the end of June. "Even though many of our members prefer to talk to US based techs and we typically have a higher satisfaction and resolution rate than the other overseas sites," our tipster explained, "AOL claimed they could no longer to pay us at the rate that they were paying and scrapped the contract all together."
We're waiting to hear back from AOL on the planned firings. In the meantime, don't lose your AIM password.