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great moments in hr
Yahoo Canada cancels employee Amex cards
Beyoncé gets to keep her Amex card. Yahoo Canada employees have been ordered to turn theirs in. And for transpo, they won't get taxi chits anymore. See you on the bus! Here's the full internal email: More » -
online advertising
Interactive agency's favorite new model: free
Here's a new problem for the people running popular online properties like YouTube and Facebook to complain about: Ad agencies love using those sites to market their clients, but advertisers are beginning to realize they don't have to spend a dime to do so.Even when they do, the platform companies aren't the ones who see the profits. Lonelygirl15's creators, for example, make most of their money selling product placements in their videos. YouTube doesn't get any cut of that revenue. A top exec for a major interactive agency told me yesterday: "I keep telling my guys I"m going to do a contest next year to see who can come up with a media plan that costs $0, outside of our fees, of course." It shouldn't be too hard. Marketers create free Facebook pages for all kinds of brands. It's just as free to upload a YouTube video. And if an agency uploads one as clever as the above American Express ad, and its sequel, below, the agency won't need to pay anybody to promote it. More » -
clips
The 5 goofiest computer ads
Microsoft's new Seinfeld ad campaign proves you can't predict success. Here are five goofy ads that worked — plus the clip that probably sold Microsoft on Seinfeld. Above: A parody of Jacques Cousteau's undersea documentaries for Sun Microsystems. More » -
the sum of all human knowledge
Jimmy Wales isn't American Express's pitchman, he's its steely-eyed visionary
For MarketWatch readers, American Express wants to brand itself as company that understands how to "drive growth through technology." And so the the credit card company presents the Open forum, featuring Internet visionary Jimbo Wales and his faroff gaze. Who better to explain the "nature of direct marketing" or demonstrate the value of "reaching customers?" Besides, Wales has shown he's very comfortable using his card. -
surly adopter
AmEx only issues partial iPhone refund
Sorry to get your hopes up, folks. After early reports that American Express was giving cardholders $200 refunds on their iPhones — after Apple slashed the price earlier this month — it now seems the company has reconsidered its generosity. Early adopter Muhammad Saleem blogs that he only got a $100 refund, not the $200 he requested. An AmEx rep told him that he had to apply to Apple, which now offers a $100 credit to premature iPhone buyers, to get the other half. Saleem and other cardholders should consider themselves lucky to get anything at all, though. American Express discontinued its price-protection benefit last fall, and the company is only offering iPhone refunds at its discretion — likely because it's a high-profile case of a price drop, and it hopes to win positive publicity and customer goodwill. -
amanda congdon
Future of journalism now shilling American Express on a fake trolley
[UPDATE BELOW]What's up with the bubbly former host of Rocketboom, which was supposed to be the Internet's first huge news show before it leveled off? According to the London Times, Amanda Congdon's show for ABC News is "currently in the world's top 40,000 blogs," which puts it somewhere below great-soups-ive-eaten.blogspot.com. But Congdon has always been proud of her second career as a host for corporate stunt videos, and she recently starred in an American Express ad (shown below) shot in San Francisco. It's for a good cause, in a way: AmEx is giving away up to $5 million for a world-improving project to be selected by its customers. Metaphor-makers rejoice: The "cable car" carrying journotainer Amanda through the city in this video is a fake. Okay, okay, a "replica." More »
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