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launches
You Can Use GMail Now, It's Finally Ready
Google finally dropped the "beta" label from GMail. A bit hasty, no? The product launched just half a decade ago; its inventor left Google barely 18 months back. Why the rush to commit? More » -
toogle many googlers
Gmail video chat is disappointerrific
Remember when Gmail first came out? Virtually unlimited email storage, free! A few people bitched about the ads, but even those were an improvement over Hotmail and Yahoo, which shoved ads into the middle of personal messages rather than alongside them. Nearly five years later, Gmail's new video chat feature is resoundingly meh by comparison. CNET old-timer Rafe Needleman, who got advance review access, listed shortcomings rather than breakthroughs in his writeup. Needleman had embedded in his article a self-produced video demo by one of the Google engineers who built the thing. The doofy-but-sincere video has been removed from YouTube. Dear Google PR: That's everything wrong with your company right there. -
toogle many googlers
Gmail now idiot-accessible
The rocket scientists at Google have a solution for our death-spiraling economy: emoticons in Gmail. The animated steaming pile of poo is especially classy. More » -
great moments in pr
New tool filters your drunken, late-night emails
Mail Goggles is a Google-built version of a feature email users have joked about for decades: It makes you stop, think and pass a sobriety test before sending messages after a certain hour or on weekends. The name is a pun on Beer Goggles — but it gets the logic backwards. Somebody must have been drunk. More » -
cloud computing
Why 45 percent of Google products are still in beta
Of 49 Google products, 22 are still in beta — not including anything released under Google Labs. In technology parlance, a beta product is one that is still being tested. In fact, Google's even charging users of Google Apps for Your Domain money for both Gmail and Google Docs. So why the beta tag? My theory is it's an easy way to keep from having to offer customer support when problems arise, since beta also traditionally means "use at your own risk." [Royal Pingdom] -
Terms of Disservice
The 5 most laughable terms of service on the Net
Nobody reads terms of service agreements, those legal documents new users have to click a box to say they've read. And the truth is, they hardly matter to anybody but the cyber-rights-now crowd who get worked up by articles on Boing Boing, and the paranoid lawyers at large Web companies who want to avoid money-fishing lawsuits. But sometimes they go far beyond protecting corporate interests into la-la land. Did you know that when you download Google's new Chrome browser, you agree that any "content" you "submit, post or display" using the service — whether you own its copyright or not — gives Google a "perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute" it? Google's ambitions for Chrome are even larger than we thought; by the letter of this license, Google will own all information that flows through its browser. But Chrome's terms of service are just the latest in a long line of ludicrous legalese. More » -
breakdowns
Why Google doesn't want your money
Can Google charge for a service it mostly gives away — and that doesn't always work? That's the experiment it's conducting with Google Apps. Gmail, the email service at the heart of Google Apps, went down three times earlier this month, and Google has sent a note to customers who pay for its "Premier Edition" — typically colleges and small businesses. As Fortune notes, Google hasn't had much success breaking into the large business accounts where Microsoft rules. The tone of Google's apology speaks volumes. It's mostly apologetic, but there are overtones of Stanford-comp-sci huffiness: More » -
100-word version
How to launch software
Fired Reddit cofounder and noted nontrepreneur Aaron Swartz says developers shouldn't roll out software with a Hollywood-style launch, as the rock-star coders at collaboration-software makers 37 Signals say. Swartz favors "the Gmail Launch," he writes on his blog, Raw Thought. The gist of his argument, below. More » -
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silicon valley users guide
How not to get your Gmail hacked
Last time someone came out with a Gmail exploit, it was possible to completely hijack your account with just email filters. This time around, hackers found a way to break into your account via "session" cookies. Mike Perry — a reverse-engineering specialist in San Francisco — is debuting a tool at Defcon that can sniff out the browser's cookies during your session of email crunching. When you click on links from inside email messages, website operators can use that Gmail cookie and be able to find out your account information and password. More » -
we read twitter so you don't have to
Gmail is down, no wait it's up, no wait ....
For a while this afternoon, both Apple and Google mail servers were out of whack. Kick back and watch tech pundits race to blog about how this is a big day for Twitter. Update: Google says it has identified the problem and is fixing it. Gmail, that is. Not Twitter. -
google
Lifehacker infiltrates Gmail, makes us all that much more efficient
Our "l33t" sister site Lifehacker, your source for anything and everything to help make you the hyper-efficient Valley worker demanded by our workaholic culture, managed to get some of their Better Gmail browser extensions embedded into new features that Google is rolling out to Gmail users through its Gmail Labs project. We here at the 'Wag, longtime Better Gmail users, can only say it's about time. [Lifehacker] -
cubicle culture
Google's ever-shrinking 20 percent time
Google has introduced Gmail Labs, a digital playground for Googlers to develop new features for Gmail in their spare time. It's a well-staged PR event, a timely effort to remind the press — and through them, potential hires — that Google lets engineers spend 20 percent of their time on side projects. Gmail Labs, though, is a sign of how 20 percent time as early Googlers knew it is vanishing from the Googleplex. More » -
caption contest
Don't smell evil
There's a sign in the bathrooms at Apple headquarters that read: "Take 20 seconds to debug yourself." Here's how they do it in Mountain View. Or maybe this bar of soap serves entirely different purposes? Let us know by writing your own caption, below. We'll re-headline the post with the best entry. Monday's contest was won by photographer Matt Schlicht. The Ustream.tv asscoiate commented about his snap of egoblogger with Robert Scoble kissing Schlicht's underage colleague Mazyar Kazerooni: "Oh - jesus. I didn't want to see that picture again. I'm pretty sure I took it but I don't remember clearly..." -
breakdowns
David Pogue blacklists Google, sings uplifting show tune
I tried to send an email to New York Times columnist David Pogue, but I failed. It appears that Google's Gmail has been blacklisted by the Sorbs spam-blocking system. At the moment, Sorbs claims to be in a "maintenance period." Pogue's email provider could be blocking all mail because it can't reach Sorbs — but why would it be down for maintenance in the middle of the day? See the full error message after the jump and tell me if you can figure it out. In the meantime, David, call me? Everybody sing! Let the sound of your voice turn winter to spring. More » -
online advertising
In Russia, Gmail loads very slowly
With only posterboard, scissors, very long rulers and the soundtrack from Magnum P.I., ad agency Saatchi Moscow created this Russian advertisement for Gmail. -
your privacy is an illusion
Gmail glitch leaves embassies unlocked in Kuwait
Kuwaiti Gmail user Abdulaziz Al-Shalabi inadvertently gained access to 30 other accounts over the weekend. Courteously, Al-Shalabi quit poking around others' inboxes after he got bored looking at "keycodes for some embassy gate" and usernames and passwords, he told News.com. Google flack Jason Freidenfelds blamed a local ISP for the security glitch. eBay accounts were exposed, too, but company flack Nichola Sharpe wants you to know: "It wasn't a major problem .. .not anything on a large scale." But you might want to doublecheck before shipping your Beanie Baby collection to the Middle East, just in case. (Photo by the illustrious untitled13) -
quotable
"There's no good reason in the world for Gmail to still have the beta tag. It was supposed to have gone away a long time ago." — Paul Buchheit, Gmail's first engineer and the originator of Google's "don't be evil" motto. [Google Operating System] -
hackers
Getting your Gmail hacked can ruin your day
Logo designer David Airey took a monthlong trip to India starting in late November. About three weeks in, hackers took over his Web domain, davidairey.com. How'd it happen? Airey blames a Gmail security flaw he read about. Something to do with going to a malicious website that inserts forwarding filters into a user's Gmail settings. Totally messed up his life, he says, not to mention his rank in Google search results. Google says it's fixed this particular flaw, but here's how to make sure you haven't been affected. More » -
domain names
Gmail users end up at GM.com by mistake
The Freakonomics blog and search-data company Hitwise found that there are quite a few Gmail users who accidentally end up at GM.com when they mean to go to Gmail.com. In fact, 0.94 percent of GM.com visitors go to Gmail.com on their next page load versus 0.14 percent for Toyota.com to Gmail. No word from GM, but it's doubtful that any of these accidental visits turned into purchases. (Photo by AP/Paul Sancya) -
your privacy is an illusion
Google's plan to outcreep Facebook
Over the weekend, Google began trying out a new product called Google Profiles. The move seems prompted by jealousy over all the buzz Facebook is getting. And sure enough, Google may just have come up with something creepier than Facebook's Beacon. More » -
when google attacks
Is Google Now Too Big To Handle Anything?
Google, the world's most wonderful or evil company, has greylisted popular web host company Dreamhost, even while it claims that levels of spam are dropping overall. (Dreamhost is a ten-year-old company that hosts more than half a million websites on more than 1500 servers.) The greylist (which means that mail sent through Dreamhost to Gmail is delayed by hours or days while it is assessed for mass-spamming) was imposed more than two weeks ago by Gmail; it was triggered because so many Dreamhost users forward their mail to Gmail, which made Dreamhost look like a spammer. Dreamhost announced the problem on November 17, and has talked with Google support, and yet it's still not resolved. This seems like evidence that Google's infrastructure has major trouble—how is it possible that it takes more than two weeks to remove a legitimate source of mail from a greylist? -
gmail
Google says spam is dropping
Google claims that the amount of spam coming into Gmail is subsiding after several years of significant growth. Spam, as a percentage of email sent to Gmail accounts, has started to drop. Other analysts, including Forrester Research and Yahoo, think spam is on the rise, but less is making it to users' inboxes because of better filtering. Google, for example, can delete a spam message across its entire network once it's been reported by several users. However, a rise in "bacn" — agreed-to but unwanted notifications from services like Facebook informing you, say, that you've been poked — will increase the amount of stuff in our inboxes. -
google
What if Microsoft designed Gmail?
Phillip Lessen at Blogoscoped plays that fun game where you take a nice product and trash it up by imagining it the hands of Microsoft. Microsoft itself did this a couple years ago with the iPod. But today, Lessen turned the nasty lights on Gmail. Survey the damage after the jump. More » -
gmail
Go check your Gmail secondary email now, or some day you'll be locked out of your email for five days
That's what's happening to me. Maybe someone figured out my password, or maybe it's a technical glitch, but my Google password has been changed. I joined Gmail in college, so I used a school address as my secondary address. Years later, I finally need that password-reset email but the address is long dead. And Google's policy is to make me WAIT FIVE DAYS while someone could be wreaking havoc on my life before I can answer my security question and get my email back. More » -
pay to play
Gmail offers more free storage — weren't we supposed to pay?
Gmail is increasing storage allocations for Google Apps accounts and speeding up the storage increases for standard Gmail accounts. I'm excited to get more space — I'm currently taking up 52 percent of my 2.7 gigabytes — but why now? With competitors offering free unlimited storage, Google is falling behind in webmail features. In August it started offering paid upgrades to Gmail. But why pay for space if you can get unlimited from Yahoo, gratis? Our guess is that the pay-to-play storage service has fallen flat, now that customers are used to getting the world for free. And that speaks to another problem for Google: Why did it want to charge in the first place? Some people whisper that Gmail may not be generating as much advertising revenue as people hoped. -
your privacy is an illusion
Microsoft CEO Steve Ballmer slams Google because they "read your email" to provide contextual ads in Gmail and Microsoft's Hotmail doesn't. Oh Steve, you're just bitter because Google got away with something you never could. And its ad-targeting software is smarter than yours. [CRN] -
google
Gmail may be introducing larger mailboxes. Of course, Google's 10 GB seems paltry compared to Yahoo and AOL's new unlimited-email storage. [Infectious Greed] -
your privacy is an illusion
Google tells hacked Gmail users to wait it out
A growing number of Gmail users are reporting problems with hacked accounts. Password hacking, of course, isn't a new threat. And users ought to be cautious with login information. But what's making users of Google's email system especially frustrated is the company's molasses-slow, user-unfriendly support after their accounts are hacked. More » -
complaints
Gmail Disables User Accounts Without Reason Or Warning
UPDATE: Gmail says they accidentally disabled a huge swatch of user accounts in an attempt to fight a large spammer network, and is actively reinstating these accounts. [Consumerist]
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