<![CDATA[Gawker: valleywag, brad wheeler]]> http://tags.gawker.com/assets/base/img/thumbs140x140/gawker.com.png <![CDATA[Gawker: valleywag, brad wheeler]]> http://gawker.com/tag/valleywag/bradwheeler http://gawker.com/tag/valleywag/bradwheeler <![CDATA[Indiana University and ChaCha's Scott Jones have same idea]]> Remember ChaCha, the "human-powered" search engine based in Indiana with curiously deep — and poorly disclosed — ties to local power brokers? Now, Indiana University contends its decision to select human-assisted search engine ChaCha had nothing to do with those ties. University president and former ChaCha board member, Michael McRobbie, had nothing to do with it. Neither did newly appointed university trustee and Chacha investor and advisor, Jack Gill. The decision was made solely by the university's CTO Brad Wheeler. Oh, but never mind that Wheeler was appointed by McRobbie, his predecessor in the CTO post. A new Fortune profile of Chacha CEO and founder Scott Jones makes this telling of events even more suspiciously convenient.

The Fortune piece includes the tale of how ChaCha came to be:

The trigger to launch ChaCha came when Jones was preparing a speech for the National Academy of Sciences at Stanford in 2005. To fill in some technical gaps in his talk, he phoned several venture capitalists and technology experts for help in tracking down information. Each pointed him to a specific website. "I thought, 'Holy s—-! I can actually do it now! If I recruit an army of experts, I could actually do what I was considering doing 20 years ago.'"
Holy shit, indeed. Brad Wheeler recounts a similar tale in proclaiming ChaCha superior to Google and Indiana University library services:
Wheeler said the potential for the partnership struck him when, writing a speech, he struggled to track down a vaguely remembered quote. He was impressed when IU's Ask a Librarian service found the quote, from former Harvard President James Bryant Conant, within hours. But a ChaCha guide got it in two minutes.

"That's where my head about exploded," he said. "I realized this is our core problem for the 21st century."

My heads exploding too. What is it about pre-speech gaps in information that lead to epiphanies touting ChaCha? After all, Googling the same vaguely remembered quote leads to a result instantly instead of taking two minutes. Or is this merely the pat creation myth that Jones thinks best sells his company?

Jones is a millionaire inventor. And I suspect he's equally good at inventing the story behind his company. He almost has me believing that if there were more public speakers in the world, maybe ChaCha would actually have some users. That is, besides those students forced to use ChaCha because their university's president is buddies with Jones.

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<![CDATA[ChaCha supporters circle the wagons]]> Boosterism is a proud middle-American tradition, deftly parodied by Garrison Keillor. But even a fabulist like Keillor would be hard-pressed to come up with townspeople as self-satisfied and uncritical as the boosters of Bloomington, Indiana, who have stood relentlessly behind local search startup ChaCha. Despite the questions Valleywag and others have raised about a deal between ChaCha and Indiana University, whose president, Michael McRobbie, is a former ChaCha board member, the townfolk have stood steadfastly behind their local tech hero. Take, for example, the reaction to a story in the Indiana Herald-Times calling for "aggressive disclosure" (subscription required) regarding the deal. The conclusion was similar to ours and seemed obvious — but not obvious to at least one local booster.


The Herald-Times wrote:

The lesson here is not that there was anything legally or ethically wrong, at least until such evidence surfaces, which it has not. Rather, it is one of recognition of situations and of McRobbie's changed role... Aggressive disclosure that spelled out any and all connections — even ones that seemed coincidental or even accidental — could have gone a long way to blunt the thrusts of critics.
But that seemingly innocuous view, hardly holding McRobbie's feet to the fire, has its own critics. Lee Marchant, a Bloomington resident, has written a letter to the editors chastising the local paper and Valleywag for daring to ask questions:
To the editor:

Your Aug. 12 editorial, "Aggressive disclosure would clear air about IU dealings," left me wondering, what's your point?

It was unfortunate that Indiana media gave credence to the innuendo and inaccurate statements about the IU-ChaCha alliance that were anonymously posted in a self-described Silicon Valley "tech-gossip rag." The fact that no one by name stood behind these statements should have been a tip-off as to their veracity.

In response, McRobbie immediately disclosed all details of his involvement with ChaCha, and they were publicly reported. He resigned from the ChaCha board before taking over as IU president. He gained nothing from ChaCha. The only potential beneficiaries in this deal are IU and the people of Indiana if ChaCha catches on and becomes another successful Indiana business.

It sure looks as if someone in California is not happy that IU is getting together with Scott A. Jones, one of the tech industry's most successful innovators, to develop what could well be a much better Internet search engine than anything up to now. It should be welcomed by all who want Indiana to prosper. If someone in California doesn't like it, and whines about it anonymously on the Internet, we should ignore it.

-LEE MARCHANT, Bloomington

Just a few errors here:
  • My Valleywag posts were not anonymous, and I stand behind them.
  • I am not in California — if I'm in California, then Bloomington, Indiana is downtown Palo Alto. Moreover, half of my family lives in Indiana!
  • The only "inaccurate statements" reported here were made by Indiana University vice president Brad Wheeler, to the press, and by ChaCha in its SEC filings.
  • McRobbie did not immediately disclose his involvement with ChaCha. He allowed Wheeler to speak, incorrectly, on his behalf. A ChaCha PR flack further muddled matters in a statement left in a comment on Valleywag. Valleywag and others questioned those statements, and finally McRobbie chose a consistent story (subscription required), though one that differed from previous tales told. Plenty of questions about this deal remain.
  • The information ChaCha publicly disclosed in an SEC filing was false, a fact conceded by the company when it stated its intention to refile the document.
  • It's absurd to suggest McRobbie gained nothing from ChaCha.
  • And even more absurd to claim the primary beneficiary of this deal is not ChaCha and its shareholders.

Unsurprisingly, like ChaCha, Lee Marchant has benefited from close ties to Indiana University. Marchant received an oversized check for $25,000 in March from Indiana University for his "community lobbying effort" to keep a local military base, also tied to the university, open.

No wonder Mr. Marchant would prefer to ignore our coverage of goings-on in Bloomington. It doesn't fit with a booster's fantasy world view, where every deal is above board, and the ethics of every local notable are above average.

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<![CDATA[ChaCha scandal leaves SEC searching for the truth]]> Indiana University's decision to partner with "human-powered" search engine ChaCha shouldn't have been controversial. ChaCha's based in Indiana and was founded by two IU alumni. Universities often have ties to local startups. Did anyone question Stanford's use of Google, or a professor's investment in the company? No, the controversy comes because no one actually believes that ChaCha is a better search engine than Google, and, more importantly, the partnership conscripts the university's library and IT staff into working for the search engine for free. And it's always the coverup, never the cime. In attempting to downplay university president Michael McRobbie's ties to ChaCha, university officials made the situation much, much worse. Someone's lying. It's just a question of to whom, and when.

When critics observed that McRobbie was a board member of ChaCha, Brad Wheeler, IU's vice president of information technology, claimed McRobbie had resigned his board position on March 1 when he became president-elect to avoid any impropriety.

But three months after McRobbie supposedly resigned, ChaCha filed a Regulation D statement with the Securities & Exchange Commission — a requirement imposed on private companies when they register shares — that stated (PDF) McRobbie was a member of the board as of May 31.

Is Wheeler lying? If so, it's a stupid lie, one easily discovered, and a lie that will only increase scrutiny of the university deal. And it's a lie that does little to change the appearance of conflict, since McRobbie had been working as an executive overseeing IT and research at the university for years — roles which would have been central to any search-engine deal the university struck.

There's another possibility, one far worse for the company than a mere conflict of interest. Wheeler's statement could be accurate, and ChaCha's filing with the SEC could be false. In which case, Dean Burger, ChaCha's CFO and general counsel, would have lied to the SEC when he signed the filing and certified it as factual and true. And that scandal would spread as far as Seattle, since Jeff Bezos is also an investor in the company, and as the CEO of the publicly traded Amazon.com, hardly needs an SEC investigation coming anywhere near him.

And this all reminds us why "human-powered" search engines will never take off. As annoying as Google's robotic algorithms are, they never pull this kind of nonsense on us.

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