<![CDATA[Gawker: valleywag, mobileme]]> http://tags.gawker.com/assets/base/img/thumbs140x140/gawker.com.png <![CDATA[Gawker: valleywag, mobileme]]> http://gawker.com/tag/valleywag/mobileme http://gawker.com/tag/valleywag/mobileme <![CDATA[Salma Hayek's Hacked Emails Reveal Celebrity's Quotidian Existence]]> Hackers have broken into Salma Hayek's email, revealing the actress's iPhone-app obsession, designer-clothes habit, travel plans, and more. (Her billionaire husband, François-Henri Pinault, who's throwing a second wedding for her this weekend, pays the bill!)

Unlike with Sarah Palin's emails, there's not really a public-spirited reason to post the screenshots the hackers took, except, of course, pure voyeurism. The detail-by-detail, appointment-by-appointment depiction of the lifestyle of a rich and famous actress is all engrossing stuff for the masses (and for us). And yet it feels oddly unsatisfying — the same drip, drip, drip of minutiae that the Internet famous overshare on blogs and Twitter.

Screenshots of the shayek@mac.com email account, released by habitués of the online bulletin board 4chan, appear to be authentic. Breaking into the account was a simple matter of knowing Hayek's birthday — September 2 — and guessing at her security word (they claim it was the name of her best known movie role) to reset the account's password. Public-records searches show that the 323-area-code phone number Hayek listed in a sent email belongs to the actress. A spokeswoman for Hayek has not returned a call requesting comment.

The glimpses into Hayek's life revealed by her inbox are fascinating, even if mundane: The stranger-suckling actress has been invited to America Ferreira's 25th birthday party. She downloads a bunch of iPhone applications from the iTunes App Store — and she gets spam from Apple, just like the rest of us. As for the perks of being famous, a driver was scheduled to meet her flight arriving in Abu Dhabi. American Express has given her a new Gold card. (What, she doesn't rate the exclusive black Centurion Card?) Balenciaga and Stella McCartney deliver designer clothes to her apartment. She schedules "Japanese face massages." And she gets scans of stories about her in the celebrity weeklies.











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<![CDATA[iPhone day 40: Apple makes it up to MobileMe sufferers]]> After claiming over and over that MobileMe migration problems had only affected "1 percent" of us who use Apple's hosted email service, the company sent out an apology and a free extra 60 days of service to all MobileMe users Monday night. Cash value: $16.27.

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<![CDATA[iPhone day 35: Phishing scam hooks many MobileMe users]]> A security company that crawls the Net turned up personal information for between 100 and 200 users of Apple's MobileMe email service, stored on a server used by phishing scammers. By contacting victims, investigators at CardCops learned that they'd fallen for this week's unusually convincing MobileMe scam. Which really raises the question: Why are most phishing emails so obviously phony? [InfoWorld]

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<![CDATA[iPhone day 33: The most eye-pleasing phishing spam ever]]> A Macworld reader sent in a screenshot of a charmingly credible HTML email that claims to be from Apple: "We were unable to process your most recent payment. Did you recently change your bank, phone number or credit card?" It's convincing not just because it's pretty, but because this sort of error from MobileMe at this point would seem like a minor hurdle — I'm still trying to figure out how my wife's name got onto my account in the conversion. That'll teach me to sneak her credit card.

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<![CDATA[iPhone day 32: MobileMe email down again]]> Looks like I'm a member of the One Percent Club again today — the supposedly tiny proportion of Apple's webmail users who are missing messages. Where's Apple's new MobileMe chief, Eddy Cue?

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<![CDATA[Apple's new MobileMe boss punished with a promotion]]> Eddy Cue, the vice president in charge of Apple's iTunes Store, where outages contributed to the iPhone 3G's messy launch, isn't getting fired. Instead, Apple CEO Steve Jobs is promoting him to head all of Apple's Internet services — iTunes, the App Store, and MobileMe — and will report directly to Steve Jobs. Does this mean that Cue's former boss, Sina Tamaddon, right, is taking the fall for MobileMe's buggy launch? One person definitely getting slapped: Rob Schoeben, the executive responsible for MobileMe during its launch. (Photo of Cue, left, by matteorenzi)

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<![CDATA[Steve Jobs admits iPhone, App Store and MobileMe megalaunch was botched]]> It's like Steve Jobs is saying what we're thinking in a leaked email sent to Apple employees:

It was a mistake to launch MobileMe at the same time as iPhone 3G, iPhone 2.0 software and the App Store. We all had more than enough to do, and MobileMe could have been delayed without consequence.

[Ars Technica] (Photo by Getty Images)

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<![CDATA[Good news! MobileMe is now a-okay!]]> The enigmatic David G. of Apple has been given the go-ahead to proclaim MobileMe's email problems, affecting those lucky 1 percent of users, resolved after three weeks. I guess someone should email the FailMe Is More Like It guy. [Apple]

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<![CDATA[iPhone day 18: Steve says to tell you we're sorry]]> LiveJournaler akil writes of a recent visit to the Apple Store, where a new, streamlined process for iPhone buying was in effect: "They started prequalifying people at 6:30 a.m. Within three minutes of arriving, I was given a serialized tag that is linked to an actual iPhone and I'm guaranteed to get one." Separately, an Apple employee who gives his name only as "David G." says Steve has asked him to post regularly on the status of Apple's buggy MobileMe service. (Photo by akil)

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<![CDATA[iPhone day 14: Walt Mossberg finds 12 bugs in MobileMe]]> "Apple's MobileMe is far too flawed to be reliable," the Sage of Potomac pronounced yesterday. It's a rare swipe from Walt Mossberg, the guy better known for writing Steve Jobs's marketing slogans ("the most elegant desktop computer I've ever used.") What's important is that Mossberg isn't complaining about MobileMe's launch glitches — even when it works, he says, it's not solid. Here's the bullet list of Walt's gripes:

  • Using two Macs, two Dell computers and two iPhones, I ran into problem after problem.
  • While changes made on the Web site or the iPhone are instantly pushed to the computers, changes made on computers are only synced every 15 minutes, at best.
  • The Web site was sluggish.
  • occasionally calendar entries wouldn’t load at all.
  • Sometimes, you have to manually refresh the Web pages to see changes made on your devices
  • when I tried to open my Web-based file-storage page directly from the MobileMe control panel on Windows, I got an error message on both Dells.
  • MobileMe calendar appeared as a seprate calendar in Outlook.
  • My address-book groups [showed up in Outlook] as separate address books.
  • On one occasion, my synced contacts on the iPhone appeared as names only.
  • Certain emails simply disappeared [instead of being routed by rules to different folders.]
  • Twice, MobileMe was unable to sync my bookmarks at all. When it did, their order was scrambled.
  • My custom ringtones for particular contacts were lost.

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<![CDATA[iPhone day 13: Dude, where's my mail?]]> Apple's .Mac email — relaunched as MobileMe in conjunction with the iPhone 3G two Fridays ago — is still flying as crooked as Drinky Crow on payday. MacRumors has aggregated customer gripes. Apple's hard-to-swallow response: Only 1 percent of customers are having problems after Apple's server migration. MobileMe mail works for stationary old me, but see these screenshots from readers:


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<![CDATA[What Apple can learn from McDonald's]]> [Editor's note: Tim Woolery, aka Tim the IT Guy, works hands-on in IT in the Bay Area. With nearly 15 years' experience at everything from CAT 5-cabled steel furnaces to intercontinental remote-controlled radio stations, Tim's able to spot and plug holes in the coverage of important tech news. Rather than bone up on change management best practices ourselves, we decided to let Tim post for himself once a week.]

TIM THE IT GUY — Even an Apple Store employee called Friday's iPhone launch "Not very Apple-like". It would've been a lot shinier had Apple stuck to releasing only one complicated product at a time. But no, some marketing whiz decided to debut an all-new phone and upgrade the old phones on the same day. On top of that, Apple unveiled an applications store and also forced users of Apple's $99-a-year online email and sync .Mac accounts to self-migrate to a completely different platform — whether or not they were buying an iPhone. Here's why compared to previous Apple launches, Friday was one big mistake:

Unike most Apple products, none of Friday's new toys were simple retail boxes to be sold over the counter. Each required its own special technical prep -– carrier activation, a software upgrade, or a self-migration process. Apple failed Change Management 101: They scheduled too many logistics and IT changes for the same day, with each change performed before anxious customers' eyes. Any one of Friday's problems would've been defendable on its own. Instead, it seemed as if Apple were trying to disable as many customers as possible.

You never go into McDonald's and find they've got a new burger, plus an upgrade to the Quarter Pounder, plus a whole new kind of sugary drink all debuting on the same day. Mickey D's sticks to one rollout risk at a time, and lets everyone else get their Big Mac as usual. That's what added insult to injury: Apple's stores, nearly empty because they could handle only a few iPhone buyers at a time, were closed to customers who'd come to buy a laptop.

When the next-generation iPhone comes out, I hope they put aside the other new goodies for later. Release one change per week as a separate launch. That's what's frustrating: Friday's four-way fiasco could have been a month's worth of buzz.

(Photoillustration by Jackson West)

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<![CDATA[Apple replaces .Mac with MobileMe]]>
At Steve Jobs's WWDC Keynote, Gizmodo is reporting that Apple has replaced .Mac, its computer-centric set of Web services, with MobileMe, an online suite of email, photos, and file storage. It's designed to keep iPhones, PCs, and Macs in sync — hence the need for a new name. Other than that, little has changed: The service still costs $99 a year — some rumors had it going free — and Apple is still designing the Web software itself, without help from a partner like Google. (Google Maps is now built into Apple's address book, however.) (Photo by Gizmodo)

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