http://tags.gawker.com/assets/base/img/thumbs140x140/gawker.com.png http://gawker.com/tag/valleywag/neilsmith http://gawker.com/tag/valleywag/neilsmith RealNetworks freeing its Rhapsody music store offerings from copy-protection chains is about "going after a larger audience and making a better customer service experience available to people," according to Real VP Neil Smith. It may be too little, too late — I doubt my mom will be shopping at Rhapsody again any time soon, and good luck convincing anyone younger than me to pay for MP3s. [Wired]

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