<![CDATA[Gawker: valleywag, netflix]]> http://tags.gawker.com/assets/base/img/thumbs140x140/gawker.com.png <![CDATA[Gawker: valleywag, netflix]]> http://gawker.com/tag/valleywag/netflix http://gawker.com/tag/valleywag/netflix <![CDATA[Meet the Postal Worker Who Stole Your Netflix DVDs]]> Wondering why that one Lost DVD never arrived? If you live in New England, blame the Netflix Nabber. Myles Weathers pinched more than 3,000 DVDs from the mail distribution center where he worked. He faces five years in prison.

Weathers will probably do more like one year, according to The Smoking Gun, although the time will be hardened by the fact that Weathers will have the least intimidating criminal record in the joint. "What are you in for?" "Mugging the shit out of a bunch of people. You?" "I stole DVDs from the mail and put them into my backpack everyday at work, until Netflix tipped off the USPS and I was busted on a surveillance video. I was caught RED HANDED. Geddit? Ha?"

A page of the plea agreement reprinted by the Smoking Gun refers to "the 3,012 recovered DVDs," implying that Weathers couldn't even fence the property he stole from the DVD mailing service, which is just as well: He faced $38,000 in restitution if he couldn't cough up the goods. Worst. Heist thriller. Ever.

(Pic via HackingNetflix on Flickr)

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<![CDATA[Netflix raising prices, with Blu-ray as the excuse]]> Every Netflix subscriber who's ever added a Blu-ray disc to their queue — which triggers a setting for Blu-ray movies — is getting a $1 a month fee added to their bill for "access" to the high-def movie discs on the rent-by-mail service, even if they didn't intend to watch Blu-ray movies. Users can log into their account and remove the fee if they change the setting to stop all Blu-ray movies. So what this really is: A tax on laziness. [Silicon Alley Insider]

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<![CDATA[Netflix streaming service goes from bad to "Superbad"]]> In a deal with premium cable channel Starz, Netflix will now be able to offer Walt Disney and Sony Pictures films to its streaming video service. (Netflix's films play in a browser or on your television through a set-top box made by Roku.) It's an important step — what's been holding back better content from many online sources aren't technological hurdles, but contractual hurdles. Starz and other premium cable channels have had rights to on-demand distribution locked up for some time. [Los Angeles Times]

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<![CDATA[Blockbuster desperately seeking ex-customers]]> A tipster reports that Blockbuster is blast-emailing former customers to Total Access, its DVDs-by-mail Netflix knockoff. The offer: $25 if customers sign up again using PayPal. Odd, since Blockbuster CEO Jim Keyes recently bragged about how the company was cutting off online advertising for its money-losing rent-by-mail business in favor of promoting its stores. Has he not talked to his marketing department recently?

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<![CDATA[Blockbuster CEO won't buy Netflix — he can't afford it]]> Blockbuster has abandoned advertising TotalAccess, its also-ran DVD-by-mail competitor to Netflix. CEO Jim Keyes would like you to think his company's still a contender, though, and PaidContent's Rafat Ali is happy to oblige in a softball interview. Ali's far-from-knockout closer: "This is a hypothetical one. Would you be ever interested in buying Netflix?" We won't bother giving you Keyes's pat response about how he doesn't need Netflix. Instead, we'll just point you to PaidContent's handy financial summary included in the post. Blockbuster is worth $312 million. At $1.93 billion, Netflix is worth six times as much as Keyes's company.

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<![CDATA[Netflix crash caused by botched Oracle upgrade]]> How did Netflix end up with massive delivery delays? "Because of massive database corruption in their Oracle cluster caused by a botched upgrade," according to a tipster. But don't blame Oracle (or Microsoft), necessarily. The tipster believes Netflix's own database adminstrators who bungled the upgrade. Why not just roll back the system?

I believe it's more complicated than that — probably transactions that happened *after* the upgrade that they now need to reconcile manually.

The theory would explain why Netflix seemed to know it received DVD returns from particular customers, but can't figure out what next from the queue to ship. (Photo by AP/Marcio Jose Sanchez)

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<![CDATA[Netflix shipping system crashes for two days running]]> Woe be unto Netflix if my parents don't get the latest installemnt of Foyle's War. In an email sent out to customers and a notice posted to the site, the DVD-by-mail company says it is having problems with its shipping system affecting around a third of the company's customers. It has now persisted for two days. So if your friendly mail carrier doesn't show up with a red envelope or three today, don't blame it on a Postal Service "blue shorts of death" error. Graciously, the company has preemptively offered a credit for any delays. Why not tout its online-video offerings, like Watch Now streaming on its website or the Roku set-top box? Oh, right, website outages and inventory problems. But hey, at least if your request gets returned "404 Not Found," it won't cost you a stamp. Netflix's alert, after the jump:

We're Sorry DVD Shipments Are Delayed

Dear [Netflix customer],

Our shipping system is unexpectedly down. We received a DVD back from you and should have shipped you a DVD, but we likely have not. Our goal is to ship DVDs as soon as possible, and we will keep you posted on the status of your DVD shipments.

We are sorry for any inconvenience this has caused. If your DVD shipment is delayed, we will be issuing a credit to your account in the next few days. You don't need to do anything. The credit will be automatically applied to your next billing statement.

Again, we apologize for the delay and thank you for your understanding. If you need further assistance, please call us at 1-888-638-3549.

-The Netflix Team

(Photo by Seth Anderson)

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<![CDATA[Vudu sexes up its set-top box, but is it too late?]]> Vudu, a startup which sells a set-top box for downloading HD movies over the Internet, has finally added adult content to the mix through a partnership with AVN. Neither Netflix nor Apple will let you watch folks bump uglies — in stunning 1080p resolution, no less. Vudu rival FyreTV won't let you download anything but porn, so it's certainly a differentiator. But is it enough to save Vudu's business model? Unlikely. At $299 (marked down from $399), the box is pricey, the selection of videos still limited, and the premise that viewers will spend up to $20 to virtually "own" Ashlynn Goes to College 3 questionable. And of course, the real competition isn't other paid services — it's the millions of hours of free porn available on the Internet.

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<![CDATA[Netflix sells out of Roku set-top boxes, but could it have been intentional?]]> The $99 box from Roku that allows Netflix customers to watch videos on their televisions streamed over the Internet is all sold out, and there won't be any more shipped until at least July and possibly August. Which could be a deliberate strategy — underproduce the initial batch, sell them out, and look for the business press to bite on the hype. At least, that's what Scott Kirstner at Cinematech suggests. I just think that if Netflix has any shot at making this box ubiquitous, partnering with a company that can't sustain a supply line for six to eight weeks at a time isn't going to help. But then, such are the woes that have bedeviled all potential IPTV providers — thanks to the mysterious curse of the set-top box.

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<![CDATA[Netflix DVD-rental business to peak in 2013]]> The trade in DVDs by mail that Netflix pioneered will be a business in decline within five to ten years according to CEO Reed Hastings. But he's bullish about online delivery, not surprising considering the recent release of the Roku set-top box. "Our key challenge is growing earnings per share and subscribers while funding streaming (online video) which should give us years of subscriber and earnings expansion." [Reuters] (Photo by AP/Paul Sakuma)

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<![CDATA[What If Websites Were Realistic?]]> What if Facebook let you properly express your rage against the tool who just added you to the "Buying and Selling Friends" app? What if Netflix knew you'd skip to the dirty bits? I paid Jay Hathaway a slave's wage to draw up what this would look like.




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<![CDATA[Netflix and Roku hope to avoid the curse of the set-top box]]> What makes Netflix's new living-room box for Internet video downloads different from all the other set-top flops? Everything. The price is low: At $99, it's much cheaper than the $229 Apple TV. It connects to regular TVs as well as HDTVs, and can stream video in variable quality depending on your Internet connection speed. And you can eat all you want from the buffet of available titles on Netflix, with movies available online that happen to be in your Netflix queue already lined up and ready to go. Hardware partner Roku has introduced it with a chipset that other manufacturers can license, and Netflix has a huge domestic subscriber base as potential customers. So what three things could doom this product to the same fate as every other Internet-video set-top?

  • Internet service providers: Comcast is a cable provider and AT&T has its U-Verse and HomeZone IPTV offerings, and both companies have their own set-top boxes and on-demand movie and television offerings. Plus the two generally compete only against each other in many markets. Which means neither has much of an incentive to increase speeds to those that could provide the Roku box with the HDTV signal it reportedly supports. Comcast has shown that it will throttle bandwidth for specific applications, and then lie about it to the FCC.
  • Movie studios: I've used the Netflix feature to watch movies online and the selection isn't particularly impressive. Reports peg available titles at 10,000, with a handful of television shows thrown in. Netflix will have to go over the heads of the DVD distributors it has relationships with directly to the studios if it wants current content.
  • Surly adopters: Fool me once with Akimbo, the Apple TV, or Unbox over TiVo, shame on you. Fool me twice with the Roku? Shame on you. The gadgetophile market is probably wary of cluttering their home theaters with yet another clunker. The key will be to get the chipset Roku has developed for the box built into new TVs. Only then can Netflix count on the kind of mainstream audience that will convince the studios and the ISPs that the project can't be ignored.
So while various gadgeteers remark how inexpensive and easy to use the new product is, remember that more than a few movies-over-the-Net pioneers have gotten arrows in their back trying to explore the living-room frontier.]]>
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<![CDATA[Rank tech's 10 best workspaces]]> tocquigny04.jpgAfter reviewing our post "Tech's top 10 workspaces" commenter Dweezil complained that our choices were full of "to much modernism bullshit." Commenter Web2PointOhShit tore at everybody:

Six Apart's offices seem pretty ordinary to me. Their meeting space is *tiny*. Googleplex's niceties are all about enticing their workers to stay at work longer — yeah, that's real HAWT!. Valleywag offices look like a dump to me.
So, OK, not everybody goes for our taste in brick, exposed ceilings and Googley amenities. Let's find out who's in the minority. Below, vote for your favorites and help us rank tech's 10 best workspaces.

Click on each company name for its full galleries.

Gawker Media polls require Javascript; if you're viewing this in an RSS reader, click through to view in your Javascript-enabled web browser.

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<![CDATA[Tech's top 10 workspaces]]> tocquigny02.jpgWhat makes for an appealing workspace? The envelopes they leave in your mailbox every two weeks. But after that, it comes down to design and amenities. Also, we like windows and brick. Lots and lots of brick. After spending some time on Office Snapshots, we present the ten best-looking offices in tech, below.

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<![CDATA[Googleplex]]> Most of the Googleplex is ugly — gray and corporate. But then there's the gym, swimming pools and vollyball courts. Photos by jyri, spanaut, FrameSniper and kikidonk

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<![CDATA[Netflix]]> There's a movie theater at Netflix HQ. That and movie quotes from Dr. Strangelove will put you n this list every time. Photos by HackingNetflix

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<![CDATA[Netflix signs deals with manufacturers to offer movies on demand]]> netflix_ceo_reed_hastings.jpgIn a conference call yesterday, CEO Reed Hastings of Netflix explained to analysts that the company's profits were down partly due to investment in the online delivery of movies. He also revealed that the company has signed deals with four manufacturers, including LG, the large Korean conglomerate. Netflix's partners have agreed to build the ability to watch movies downloaded from Netflix directly into their hardware, and promised to deliver these products by the fourth quarter — just in time for the holiday shopping season. Netflix customers wouldn't have to pay for individual titles, just their normal monthly subscription fee, similar to Netflix's current Web-based movie distribution service. What he didn't say, but we're wondering: Will LG and the others get a cut of the fees, as Apple does from AT&T for the IPhone? (Photo by AP/John Todd)

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<![CDATA[Blockbuster wants to clutter your set-top]]> When not bawdlerizing movies or trying, and failing, to kill Netflix, Blockbuster has been busy planning to develop and ship a set-top box that will allow customers to download movies at home. The company purchased online movie download service Movielink for $6.6 million last August. But it still hasn't integrated Movielink into Blockbuster.com after seven months. The chances they can come out with an inexpensive, easy-to-use hardware device in the foreseeable future seems slim — look for the company to partner with or acquire an existing manufacturer, such as struggling startup Vudu. (Photo by AP/Ron Heflin)

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<![CDATA[Netflix Site Down; Millions Left To Discover Other Entertainment Options]]> If you made plans to watch something that Netflix was scheduled to deliver to you tomorrow (probably Perfect Strangers: The Complete Second Season, Disc Four), now might be a good time to find something else to do. Seems that Netflix has been undergoing some major technical issues all day, issues that have prevented customers from accessing Netflix.com since 7 a.m. this morning. According to the AP, the undisclosed issues have also had a ripple effect that resulted in problems at their distribution centers nationwide. So tomorrow night, we guess this means that you'll just have to watch something on your DVR instead. Don't worry, you'll live. That is, unless you're a stock owner — in that case, be prepared for a bumpy tomorrow. [AP]

netflix_down.jpg

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<![CDATA[Microsoft and Netflix may partner to offer...]]> Microsoft and Netflix may partner to offer movie downloads over Xbox Live. An announcement would likely come tomorrow, at the Game Developer's Conference. Netflix CEO Reed Hastings is a member of Microsoft's board of directors. [MSNBC]

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