We're not going to explain every feature, quirk, and option in the Google Voice service, which is slowly giving out invites to those who request them. We've already taken a first look at Google Voice, and Google Voice's own Getting Started guide does a nice job explaining the service's ins and outs. We're looking to answer the question we seem to hear most often from commenters, friends, tech pundits, and just about everyone: What would I get out of it?

The wild card: number portability

If the rumors prove true, Google will, at some point this year, allow you to "port," or at least integrate, your existing cell phone number with its service, requiring none of the millions of phone numbers the search giant is supposedly securing. That would eliminate three of the service's biggest barriers to entry:

• Having to call Google Voice, and then dial a number, to place a call "with" your Google number, so it shows up on caller ID as such
• Having to store and reply to a separate SMS number for each of your contacts so that, again, your Google number shows up
• The time and hassle of getting your contacts to call you at your new Google Voice number, despite the fact that your old numbers still "work"

You might like Google Voice if you:

• Regularly use two or more phones: If you've heard about one feature of Google Voice, or its GrandCentral predecessor, this is it—and for good reason. Google excels at giving you one phone number for others to have, then letting you fine-tune which phones that number rings to an OCD level. If you want your wife to ring through to your work line between 9am and 5pm, but not your chatty, unemployed friend, you can do that. If you want your home landline to ring along with your cell during the hours your carrier charges for minutes, you can do that, too.
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• Loathe standard voicemail: "Please enter your passcode, followed by the pound sign!" "You have ... two ... new messages. To hear your"—You know what we're talking about. Using cell minutes and precious time just to hear your friend say "Try you again later" is almost as annoying as trying to wipe the voicemail icon off your phone screen. Google Voice makes it easy to play voicemail audio and read semi-correct transcriptions from a single web page, and it's a good bet it'll be integrated into Gmail for even easier access. When you're away from your browser, Google Voice sends voicemail notifications through email or text message, making it easy to know that you really don't need to step outside and call your sister back just to confirm you prefer Diet Dr. Pepper to Diet Coke.
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• Enjoy text messaging, but not phone keyboards (and fees): For anyone whose friends chide them about short or nonexistent text message replies, this is a game-changing feature. When sent to your Google Voice number, text messages are organized on the Google Voice site like chat conversations, with back-and-forth dialogue and options to reply or mark as read and archive. Writing a new message is also easy—hit "M" or click the SMS button, start typing a name or phone number, then choose the contact and type away. You'll still be charged for texts you receive on your phone, but it can be a real money saver when you're near your plan's limit for the month. Those with iPhones, Android handsets, or other smartphones can also make use of Google Voice messaging on the go with apps like the previously mentioned GV (Android) and GV Mobile (iPhone).
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• Want better filters on who reaches you, and when: Google Voice has four levels of annoyance resistance available to weary phone hostages. You can activate "Call Presentation" to have every unknown caller say their name to Google's servers, which then call you and ask if you want to take the call. If the annoyance is someone you know, you move them into a particular group (like "Annoyances") and make that group always go to voicemail. If they sometimes call about something important, Google Voice's ListenIn features lets you send them to voicemail, but hear what they're saying and pick up, if necessary. If you absolutely can't get a telemarketer or semi-stalker to take the hint, the video at left explains how you can simply have them hear something that sounds like an old-school disconnect notice.
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• Are down with Skype-like VOIP calling: Want to make calls over a computer-connected headset and not pay a dime for them? Google Voice allows you to add a phone number from the Gizmo Project and control when it rings through. Make a call through Google Voice's web interface, set it to ring your Gizmo number when it's connected, and the other party just sees your standard Google Voice number—you're effectively making an outbound call for free that Skype and the like would charge you for.
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• Make a lot of international calls: We haven't done a price comparison, but Google Voice's rates to international landlines and mobile numbers are said to be competitive, and you can call from your own phones without having to hunt down the right calling card.
  
• Record calls regularly (and legally): Just hit the number 4 during a call and Google's robotic queen announces "Call recording on." Right now, it only works with incoming calls, but the finished recording is ready for playing, downloading, or embedding in your Google Voice inbox in a matter of minutes. It's how I recorded my Jonathan Coulton phone interview for later transcribing and audio clip pulling.
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• Have or want an Android phone: iPhones, BlackBerries, Symbian-based models, and Windows Mobile devices will likely get Google-built apps for integrating Google Voice into their dialing, voicemail, and SMS interfaces. But Android phones already have an impressive third-party app for doing so, Evan Charlton's GV, and would be a pretty good bet on being the first, or at least among the first, platforms to get the Google Voice team's attention. Fully integrated Google Voice means free, conversation-threaded SMS, fewer hassles with your one-and-a-half phone numbers, voicemails that don't require talk time, and much more.

You won't like Google Voice if you:

• Rarely use your cellphone and/or text messages: Unless you're that rare breed of VOIP headset lover who doesn't ever talk on a cellphone, there's not a lot to recommend Google Voice to landline-focused folks. Your office's phone system offers (hopefully) most of Voice's features, and residential internet phone providers can fill in the other gaps. It could be a help to those who absolutely won't type out a text on a phone—but, then again, so can email.
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• Think Google knows too much about you: There's something to be said for breaking Google's personal data monopoly, and the tinfoil hat crowd have a whole new set of worries with Google Voice—your voicemails, calling history, and text messages are, after all, right on Google's servers, for who knows how long. It's not all that different from Gmail—Google breaking one user's trust could collapse the whole system—but it is something to think about.
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• Dislike Google's Contacts handling: Google Voice uses the same contacts database, so if its auto-inclusion of names you've emailed a few times drives you batty, well, you'll get the same results from Voice's Click2Call auto-completion. Only the names you've stored phone numbers for show up on Voice's dial feature, but we'd like to see a way to set a "primary" number that's the default when you're typing out a name.
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• Get annoyed at voice delays: Early Google Voice users (myself included) are noticing an audio delay on certain calls. Sometimes it's ever so slight, like a wonky cell phone connection. Sometimes you and the other party are toppling over the ends of each other's sentences. Google is certainly aware of it, but since it's a service that inserts a server as the middleman between parties, there might be an inevitable bit of latency on Google Voice calls, as there is with most international calls. If you've ever switched carriers because of voice quality or connection problems, you might find a new antagonist in Google Voice.
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• Really don't want to write another "New number" email: As noted above, Google's rumored to be working on offering number portability/integration for Voice. In the meantime, Voice users have to ask their friends, acquaintances, and business contacts to save a new number, figure out how to deal with the stragglers, and, in all honesty, hope the service isn't abandoned by Google anytime soon. If you live and die by your availability and can't stand the idea of being late to return even one call, switching numbers just won't fly. Everyone else has to make the call.

Frame, a high-school dropout who'd nevertheless managed to get a job at Cisco, the networking-equipment maker, could have been at least a TV star himself; he looks eerily like Will Arnett's G.O.B. character on Arrested Development. And Ooma's products, the Hub and the Scout, are pleasant enough to look at, too. As if there wasn't enough of a Hollywood connection, Frame lied about the Palo Alto-based startup's age.

But a pretty face is not enough. Ooma's problem, minus the technical analysis, amounted to this: It was never as simple as a Hollywood pitch. Try as he might, Kutcher could never turn it into a movie trailer. (Perhaps if he'd hired the late voiceover artist Don LaFontaine to intone "In a world without phone bills ...", it might have had a chance.)

Cell-phone carriers long ago figured out that making phones cheap and charging more for monthly service helped win subscribers. Ooma tried to flip that around, charging $399.99 for a Hub device and offering phone service for free. It has since slashed the price to $249.99 — but enrolled all new customers in a $99.99/year service plan for extra voicemail features. (You have to cancel the service to after a 60-day free trial to avoid being charged for it.)

Frame tried to compensate for these flaws in his business plan with a crush of PR. Servile tech blogs like TechCrunch, eager to talk up the Kutcher connection, played along without asking hard questions about Ooma's product. Ultimately, that's what undid him. Our tipster tells us the board "is done with Frame's lack of integrity and moneywasting PR trips and took him out." Other executives have been reshuffled, and a former president of Vonage — a more conventional Internet-phone service that's also losing money — is trying to help the company raise money.

If this were a movie script, it would be time for the third act and a happy ending. But I don't think Ooma will go Hollywood in that way, either.

Update: Tim Weingarten, an Ooma board member and investor, has sent the following response:

I read your article today about Andrew Frame, and as an investor and ooma board member from when I first seed-funded ooma, I feel compelled to correct several inaccuracies. I think it's important you hear this directly from someone who is both a board member and also the largest investor in the company.

1. Andrew has not been fired from the company. The company has made substantial progress with Andrew as CEO. It has been Andrew's vision, leadership and guidance that made it clear to me and the other ooma investors to invest the $45m of capital that has gone into the company over the last 4 years. Andrew's involvement and vision for the future product direction is a critical aspect of the board's intent to invest more in ooma in the future.

2. Andrew's success and contribution at Cisco was the foundation for the original bet we placed on ooma. He joined Cisco at a very young age and excelled quickly to be a top respected technical expert and contributor throughout the organization. We place our bets on people and we performed significant due diligence on Andrew's accomplishments at Cisco and elsewhere and were very impressed with his references and contributions in companies small and large before ooma.

3. The company is growing revenue rapidly and we are pleased as a board with their progress.

With video and text chat allowing managers to check in on employees and feed them scripts, as well as cheap international calling and archiving conversations, it can work as a cheap and easy tool for managing remote customer-service centers to close those deals made on eBay and keep the credit card charges flowing into PayPal. In other words, it's about lubricating "transaction friction" by increasing buyer confidence and decreasing credit card charge-backs and complaints. Now if only there was a country with lots of English speakers and really low wages.

Just wanted to share the news that I have resigned as a director from Pulvermedia. And I am not able to say anything else nor can I address any questions about this.

It's Alexander Graham Bell, subject of The Telephone Gambit: Chasing Alexander Graham Bell's Secret. The Sydney Morning Herald reports that in the book, Shulman argues Bell's lab notebook features sketches of a voice transmitter eerily similar to sketches included in patents filed by the forgotten Elisha Gray. Neither party was available for comment by telephone.

An anonymous administrator of Vonage Forum, the independent discussion board where gripes were aired, reports that Vonage claims to have resolved the issue this morning, but users continue to report problems.

So why isn't the blogosphere taking notice as it did for the recent Skype outage? Despite Vonage's attempt to stay relevant with heavy advertising, the only ones who seem to care about the failing company are the numerous telephone carriers suing the company into the ground for patent infringement — and the suckers who bought into Vonage's late night television pitch.

The move effectively put Skype on the sale rack, stirring up rumors that companies such as Google and News Corp. would soon offer bids. Of course, if anybody is interested in purchasing Skype, it doesn't look like the price will go up anytime soon.

After he joined the startup in question, Cerda saw the board bring in a CEO with a "big company background." A guy who subsequently who went around the founders and straight to the board, in the middle of financing, to tell them that the company was screwed.

While Cerda was talking, I was thinking, "Why blame the new CEO? I mean, come on, this is Ooma, which sells a pointless $400 phone gadget thing and hired actor and model Ashton Kutcher to make wacky commercials. We could have told you it was doomed from the start, too."

Cerda's lesson? Stick to your circle of trust. Well, it worked for Peter Thiel's PayPal gang, so Cerda might have a point. But it's not going to make skittish startup founders any less paranoid. Maybe that's a good thing.

Update: There's an odd postscript to Cerda's tale. He never named names in his brief speech, and certainly didn't do anything to correct listeners' impression that he was talking about Ooma. (Or to be fair, have much chance — he was cut off before his four-minute time allotment was up.) But Cerda now tells us the company in question wasn't Ooma. Who was it? The only other startup he mentions founding on his blog is The Yoga Company, a San Ramon yoga chain which seems an unlikely venue for such boardroom drama.

Cerda now explains that he was talking about a company where he worked as an early employee, not a founder, and that he was relaying a lesson he later applied as a founder. That narrows the possibilities to the host of network-equipment companies he worked at early in his career: Netopia, Livingston, Redback, Procket, and Trapeze Networks. So which one do you think it was? Cerda's still being discreet, but we're hoping you won't be.