<![CDATA[Gawker: valleywag, wenda harris millard]]> http://tags.gawker.com/assets/base/img/thumbs140x140/gawker.com.png <![CDATA[Gawker: valleywag, wenda harris millard]]> http://gawker.com/tag/valleywag/wendaharrismillard http://gawker.com/tag/valleywag/wendaharrismillard <![CDATA[MySpace brings in Yahoo veteran]]> As Yahoo tries to catch up to Google in automated advertising, it continues to lose the human capital now-departed managers like Wenda Harris Millard so carefully built. The latest defection: Valeh Vakili, an eight-year veteran of the portal's salesforce, who has joined MySpace as a senior vice president in charge of sales strategy, based in New York, the heart of the ad business. The Valley's algorithmists scoff at MySpace's naive "hypertargeting" ad strategy, which lumps users into broad groups (sports fans, for example). And yet those very simple labels are very easy to explain to the very simple people who buy large amounts of advertising. True, MySpace has struggled to meet its revenue targets. But for anyone who believes that people still have a role in the buying and selling of ads, it's a better place to be than Yahoo.

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<![CDATA[Martha Stewart exec says we're all doomed]]> NEW YORK — Yahoo's last great sales chief and current Martha Stewart Living Omnimedia co-CEO Wenda Harris Millard joined a panel today as part of this week's Advertising Week festivities here in New York. As the talk began, all was light and mirthful. Then MIllard responded to the moderator's question on whether the Wall Street meltdown would spread beyond New York and impact the consumers who fund the advertisers who fund Silicon Valley. Millard's answer: "It's going to be a very tough coming 18 months if not longer. And I'm not usually a pessimist. I see some pretty severe implications for small to medium sized businesses." Millard said "a lot of cash has dried up" and credit simply won't be available to "the average consumer."

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<![CDATA[Publishers try to pop ad-network bubble]]> Seven years ago there were less than 50 online ad networks. Today there are more than 300. But that number could shrink just as quickly, reports Lucia Moses in MediaWeek. At least, that's what her executive sources at publishers Rodale, Martha Stewart and Forbes hope. Rodale's MaryAnn Bekkedahl says that when her company experimented with an ad network, it served ads in the wrong language, broke exclusive arrangements with sponsors, and tried to put a fast-food ad in on a fitness site. Forbes.com CEO Jim Spanfeller tells Moses Forbes has the solution: It offers advertising clients its own third-party sites handpicked by the company for editorial compatibility. Martha Stewart Livig Omnimedia does the same thing with its Martha’s Circle, co-CEO Wenda Harris Millard says, because “magazines are wonderful brands and the networks are not going to protect [them]." But we know what's really going on here.

Publishers are bad-mouthing ad networks, only to offer the smaller publishers who really need them their own networks instead. That's not cutting out the middleman to protect brands — that's steering away interlopers from outside the media business, while jealously guarding their relationships with Madison Avenue. Either way, smaller publishers which can't afford their own salespeople will get taken to the cleaners. It's just a question of who drives.

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<![CDATA[Martha Stewart boss on online advertising: "Machines don't create art"]]> Is Martha Stewart co-CEO Wenda Harris Millard, a former Yahoo executive, a bit ungrateful? In this excerpt from an interview with BoomTown's Kara Swisher, Millard explains what's wrong with what Google's made everyone believe about online advertising. The story, as it's conventionally told here: Silicon Valley owes its rebirth to Google. Google's distributed ad network, AdSense, allowed startups to fund themselves before venture capitalists recovered enough from the bust at the turn of the century to take notice of them. Google's auction-sold search ads have earned the company so much cash, it can spend it almost willy-nilly. The problem: Google's impact on online advertising has been otherwise disastrous.

Google will put AdSense against almost any content. Watching Google make its billions, rival ad networks decided they should too, flooding the market with inventory sold at ever-dropping rates. The problem with Google search, in which ads only show up when customers literally ask to see them, is that now all ad-supported Web companies and ad networks think they can create technology that will target advertising equally as well — even though Google search-ad targeting is just a crude keyword match, constantly improved by click-through data.

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<![CDATA[Susan Lyne steps down as Martha Stewart CEO]]> WASPy, blonde Martha Stewart doppelganger Susan Lyne has stepped down as chief executive of Martha Stewart Living Omnimedia, and will be replaced by new co-CEOs Robin Marino and Wenda Harris Millard, the popular former Yahoo sales chief. As Gawker pointed out, the stock price is tanking, but Lyne did bring the company's books back to black after Stewart's obstruction-of-justice conviction. (Photo by AP/Mary Altaffer)

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<![CDATA[Big advertisers to buy ads by the quarter, not the year]]> Tide.jpgBad news for TV, print and radio: heavy-spending packaged goods advertisers, such as $300 million-a-month Procter & Gamble, don't want to make annual ad-planning commitments anymore. Due to rising fuel, food, and commodity costs, these advertisers only want to commit to spending quarter by quarter. "The planning cycle has changed," Martha Stewart Living Omnimedia president Wenda Harris Millard told Silicon Alley insider. "This is wreaking havoc on media company forecasting." What Millard meant, of course, is old-media forecasting. Other than maybe Yahoo, AOL and MSN, Web companies aren't used to the luxury of sending customer invoices a year ahead of time.

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<![CDATA[Yahoo's top saleswoman on what went wrong]]> Wenda Harris MillardOn Madison Avenue, people still talk about the disgraceful way Wenda Harris Millard was ushered out of Yahoo. The short version: Millard called Sue Decker, Yahoo's president, to turn down her offer of a job running international sales and let her know she was taking a top job at Martha Stewart instead. Decker reacted furiously, locking Millard out of her office and issuing a press release which made it sound like Millard had been fired. Now Millard is having the last laugh, as it's Decker's job which looks to be on the line. At an advertising conference in New York this week, Millard explained how Yahoo went astray by favoring technology over salesmanship, leaving the door open for Microsoft:

Yahoo lost sight of who they are and who their customers are. Yahoo's perception is that their only competitor is Google. But 95 percent of their revenue comes from advertising — so their competitors are really the broadcast TV networks. They think they're in the search game, when they should really be in the brand advertising game.... Advertising is a business that is both art and science. The merger focuses unduly on science. With Google-Doubleclick, and Yahoo-Microsoft, it is as if the scientific community is taking over advertising. And advertising is not about science.
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<![CDATA[The decline and fall of Yahoo]]> Like a child actor, Yahoo has always lived its life in public — and suffered for it. Its April 1996 IPO, when the company had a mere 49 employees, cast it in the spotlight long before it was ready. And like Hollywood, the stock market looks coldly on a fallen star. Microsoft's offer of $44 billion is less than the company was worth in October 1999 — before the tech-stock bubble's grotesque inflation more than doubled that to $97 billion. It has never regained its swagger.

That early IPO — a preemptive strike against long-forgotten competitors — was a blessing and a curse. It was great PR, but it also meant that Yahoo had to please shareholders from an early age.

In the '90s, it did so with aplomb. No one personified Yahoo's cockiness more than its president, Jeff Mallett. A former soccer player, Mallett was more often the public face of the company than its reticent CEO, Tim Koogle. He often was quoted when Yahoo struck a large advertising deal; he was an expert at squeezing cash and stock from startups desperate to get traffic from Yahoo. Mallett had his share of mistakes, like the $6 billion purchase of Broadcast.com from Mark Cuban in 1999. But he was, at the least, bold and decisive.

Terry Semel became CEO in 2001, pushing Mallett aside. A new management team came in, full of ad-sales specialists. From 2001 through 2005, Yahoo patiently courted Madison Avenue, building a formidable banner-ad business with blue-chip clients.

Semel also got Yahoo into the search business, buying Inktomi and Overture. But he failed to capitalize on their promise. Many insiders blame Sue Decker, then Yahoo's CFO, now its president, for milking those businesses for cash while Google was investing millions in its algorithms. Semel's other big acquisition push into user-generated content brought it properties like Flickr and Del.icio.us. But it stalled when prices started to rise in 2006. Semel balked at paying big prices for YouTube and Facebook, and they slipped from his grasp.

The rise of Sue Decker roughly parallels the decline of Yahoo. Decker is — no, was — an expert at catering to Wall Street, and a killer at board-room politics. Insiders believe she edged out Dan Rosensweig in a 2006 reorganization. She then, they say, lobbied the board to oust Semel as CEO, using Rosensweig's departure as part of the rationale. Cheeky, but clever.

Both moves backfired on Decker. She'd hoped to put Rosensweig in a lesser role, but he balked and left the company without anyone running its content businesses. Semel left, but Decker did not get the CEO job she'd hoped for. Instead, the company was left looking rudderless, with founder Jerry Yang stepping in as CEO.

Another Decker mistake: Her disgraceful treatment of Wenda Harris Millard, the company's beloved U.S. sales chief. When Millard told Decker she was leaving for Martha Stewart, Decker reacted furiously, locking Millard out of her office and issuing a press release that suggested Millard was out of touch and had been fired. Unsurprisingly, Yahoo's banner-ad sales have suffered since Millard's departures.

Which brings us, more or less, to the present. It's not surprising that Microsoft seized this moment to issue its $44.6 billion offer. Yahoo's poor earnings and gloomy forecast provided one opening; management's incompetent dithering over layoffs provided another.

It's possible that Yahoo might somehow escape Microsoft's grasp. But whatever course Yahoo takes from here, it's clear that it will be even further diminished. Yahoo will be best remembered in business schools, where it's taught as a case study: How quickly tech empires can fall.

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<![CDATA[Google mops Madison Avenue with Yahoo's behind]]> Only last year, the word on Madison Avenue was that while Google might be getting all the attention, Yahoo's human touch kept it in the game. No longer, with the disgraceful farewell Yahoo bid to star saleswoman Wenda Harris Millard, and its promotion of hapless nonentity Dave Karnstedt. Disgraced stock analyst Henry Blodget "chatted" with a "significant New York-headquartered customer of Google (GOOG) and Yahoo" and came away with numbers to close the case.

In 2004, the advertiser spent 3 times more money on Google than Yahoo. In 2005, the advertiser spent the SAME amount on both sites. In 2006, the Google-Yahoo ratio climbed back to 3 to 1. In 2007, the Google-Yahoo ratio will be a startling 9 to 1.
Telling numbers, no doubt. But the big news? The source told SAI the spending backswing has more to do with Google's obviously hungry sales force than with technology.]]>
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<![CDATA[No loyalty left at Yahoo]]> Jacki KelleyI've noticed a trend in goodbyes from Yahoo: All the departing executives claim to "bleed purple." If so, Yahoo blood is thinner than water, because there's little love for president Sue Decker's new regime. Jacki Kelley is the latest executive to flee the sales side, now under Decker ally Hilary Schneider. She headed up sales strategy and worked on Yahoo Travel, one of the first areas of the portal to try to integrate banner and search-ad sales. Kelley is joining former Yahoo sales chief Wenda Harris Millard at Martha Stewart Living Omnimedia. This isn't just another departure, in other words — it's a show of loyalty.

In Millard, Yahoo had an executive who commanded her employees' respect and admiration. But she was brutally pushed out by Decker, in an episode that's still talked about — including Decker's laughably clumsy attempt at a reconciliation, a gesture undertaken purely for keeping up appearances. Decker is clearly a brilliant strategist — except when it comes to managing people, a field where she clearly struggles.

And her apparent second-in-command, Hilary Schneider, is little better. A memo to the staff announcing Kelley's departure ends with this note: "Thanks in advance for your continued focus." In other words, dear Yahoos, please stop looking for new jobs and speculating about who's next to go. Schneider, for form's sake, wishes Kelley "best of luck." She should have saved some for herself. And Decker.

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<![CDATA[A shaken Sue Decker shakes up Yahoo marketing]]> Looks like Yahoo marketing head Cammie Dunaway's departure caught Sunnyvale offguard — much like sales chief Wenda Harris Millard's. Yahoo president Sue Decker's followup email, sent out after Dunaway's announcement, details the management changes on the marketing side of Yahoo. The takeaway: Dunaway had no deputy or clear line of succession. We count 10 different people named as the head of the different sections and divisions that Dunaway ran. Anyone have more scoop? Fill us in. Want to see Decker's full email? It's below.

As you may have heard, on November 2, Cammie Dunaway will leave Yahoo! to take on a new challenge. In her 4 1/2 years, she built an award winning direct marketing team; improved our customer insights; and found creative ways to improve our brand. Cammie has strengthened the Marketing function and built a strong bench of creative talent. I'd like to thank Cammie for her leadership and dedication and all that she has done for Yahoo! I wish her the best in her future endeavors.

Since the formation of the President organization, Cammie and I have discussed the best way to align the Customer Experience Division (CED) with our new purpose and strategies. In support of our "Must Buy" big bet we have already moved advertiser and publisher marketing into the Global Partners Solutions (GPS) division. We will now take this opportunity to move a number of functions to support our consumer "Starting Point" big bet and initiate a more dedicated focus of insights as part of our core Yahoo strategy. Therefore we are making the following changes.

Yahoo! Network Marketing

The following teams will now report into the Yahoo! Network Division (YND):

  • Audience "Go to Market" team led by David Riemer
  • Direct Marketing led by Nick Besbeas
  • Consumer/Customer Innovation led by Karin Timpone
  • Customer Care led by Laura Narducci

We will take the next few weeks to determine the head of a new YND Marketing organization. In the meantime, David Riemer will continue to be the point of contact for YND marketing efforts.

Strategy and Insights

Given the important role of insights to our company strategy we are aligning the Customer Insights organization with Corporate Strategy so we can better leverage insights across Yahoo, globally. Therefore, Peter Daboll will now report to Gerry Horkan, head of Corporate Strategy.

Customer Experience Division

The following teams will now comprise the Customer Experience division:

  • The Brand team led by Allen Olivo. Jorge Consuegra will report to Allen and focus on Brand Marketing for international.
  • Policy and Editorial team led by Ninj.
  • Central UED led by Larry Tesler.

As we consider a replacement for Cammie leading this team, Allen Olivo will serve as the acting leader and report to me.

While we are sorry to see Cammie go, we have a strong team of marketing and customer experience leaders. I'm confident that moving forward, these teams will continue to produce the strong, award-winning work they're known for.

Thank you for your continued creativity and support.

Sue

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<![CDATA[Yahoo chiefs ask for a redo on third quarter]]> Sue DeckerMarketWatch, ahead of Yahoo's third-quarter earnings, said the company was looking to "start fresh." In other words, kindly ignore the drop in net income, the rise in expenses, the continued problems in display ads the company just reported — that's all in the past. How many fresh starts does a company need — or deserve — before current management is held responsible? One thing I notice in recent rah-rah stories planted by Yahoo PR: Everyone talks about how confident employees are in Jerry Yang. The unspoken message: No one trusts Yahoo president Sue Decker. And why should they, after she pushed out, in short succession, COO Dan Rosensweig, CEO Terry Semel, and popular U.S. display-sales chief Wenda Harris Millard?

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<![CDATA[Wenda Harris Millard, the abruptly ousted...]]> Wenda Harris Millard, the abruptly ousted Yahoo ad-sales executive who left the Internet company for Martha Stewart Living Omnimedia, reveals that her new employer made a big mistake by designing its website for beauty, not utility. A pretty, video-filled front page made it too hard for users to find recipes and tips. [Reuters]

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