• silicon valley users guide

    "Understanding Geeks" — the 100-word version

    When Inc. posted a 1,279-word "Field Guide to Your Tech Staff," I couldn't shake the suspicion the piece's real intent was hey Slashdotters! Everybody click here! For those of us unable to spend 10 minutes looking busy by reading the printer-friendly version, I've boiled it down to a PowerPoint stack of bullet points. Because they hate that.

    Habitat

    • Dark room — allows focus, rests eyes
    • Headphones — get deeper into the zone
    • Desk organization — pristine or cluttered, it's intentional. Touch nothing.

    Psychology
    • Perfectionism — "good enough" isn't good enough
    • Gadget lust — latest gizmo is badget of honor
    • Intellectual curiosity — figure out how things work, absorb info from multiple channels at once
    • Systematic thinking — nothing is magic, it just needs to be problem-solved
    • Wrong? Never! — hoo boy, no kidding. Wrong = failure
    • Competitive nature — being smartest is important

    Motivation
    • Recognition — take them to lunch and let them talk about latest accomplishment
    • Playtime — Google's "20% Time" policy leads to huge R&D breakthroughs

    DO to get along with geeks
    • Try to gain basic understanding of technology
    • Provide context — Not "will it work?" but "will it work by June for 1,000,00 hits per day?"
    • Cross-pollinate IT with other departments

    DON'T
    • Wait until you need their help to befriend IT people
    • Add a tiny last-minute request without bumping deadlines
    • Let non-tech employees bypass proper channels for IT requests

    (Photo of Not Yours Pony courtesy of dev.splunk.com)

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